What is Lean Six Sigma?

What is Lean Six Sigma from a 50,000 foot level so that my mom can understand it?

“From a fifty thousand foot level, Lean Six Sigma is a customer focused change strategy. It’s a business strategy that helps improve business performance. Inside of Lean Six Sigma is a systematic approach to improving the way people do process improvement. There’s a methodology that’s involved that allows them to systematically enhance your processes. Businesses are in business for two reasons: one is to satisfy the customer, and the other one is to make money. What Lean Six Sigma does is it helps a customer compete, and answers those two questions or helps satisfy those two goals. Lastly, Lean Six Sigma is an ability, or gives the business the ability to, deliver accelerated business results. From a fifty thousand foot level, I think that’s the best way to describe it. It’s a business enhancer, and there’s tools and techniques embedded inside there that people can learn that allow them to improve their processes.”

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